Our recipes are inspired by generations of South Indian culinary wisdom. We use traditional techniques like slow roasting, stone grinding, wood pressed oil extraction and natural fermentation, methods that preserve both nutrition and nostalgia.

We work closely with small-scale farmers and women across 3 districts in South India. Our community-centric sourcing approach means we prioritize local, ethical partnerships that help empower rural livelihoods and preserve indigenous ingredients.

Your order will be shipped from our facility in Erode, Tamil Nadu. We generally dispatch orders within 2-3 business days, and you can expect delivery within 3-7 days, depending on your location.

Each product has a different shelf life based on its ingredients and preparation method. You can find detailed expiry information on the label. All our products are made without preservatives, so we recommend storing them in cool and dry conditions.

Yes, absolutely. Our products are lab-tested in accredited facilities and meet all food safety standards. We also maintain strict hygiene and quality checks at every stage of production.

You can reach customer support by email at contact@elaiplatter.com or via WhatsApp at +91 9360040001. We strive to respond to all inquiries within 24 business hours.

Absolutely! We're committed to being eco-friendly and ethically sourced. We use minimal, recyclable packaging, consciously avoiding plastic whenever possible. Our sourcing practices are also designed to support local artisans and sustainable farming.

Most of our products are naturally vegan and gluten-free, but we recommend checking individual product labels or reaching out to us for specific dietary concerns.

Absolutely! We'd be delighted to help you with bulk orders for your corporate or wedding gifting needs. We offer customisation to perfectly suit your requirements.

You can get in touch with us by email at contact@elaiplatter.com or WhatsApp us on +91 9360040001. We look forward to creating something special for you!